Faq

FREQUENTLY ASKED QUESTIONS (FAQ)

1. What is Bralder? Bralder is a digital marketplace that allows users to buy and sell high-quality digital designs. Our platform specializes in providing editable and non-editable digital assets that meet industry standards.

2. Who can sell on Bralder? Currently, we only accept designers who meet our specific criteria and follow the latest design trends. If you are interested in selling on Bralder, you may apply for consideration, but approval is based on quality, originality, and compliance with our standards.

3. What types of digital designs can be sold on Bralder? We allow the sale of both editable and non-editable digital designs. Editable designs must be provided in PSD or AI format to ensure compatibility with professional design software.

4. How do purchases work? Buyers can browse our marketplace, select a design, and complete the purchase using our secure payment system. Once payment is processed, the digital file becomes available for download.

5. Can I get a refund after purchasing a digital design? Due to the nature of digital goods, all sales are final. Once a digital product has been downloaded, we do not offer refunds or exchanges. However, if you experience any technical issues with your purchase, please contact support@bralder.com for assistance.

6. How are payments processed? We use secure third-party payment processors to handle transactions. Bralder does not store or process payment details directly.

7. What are the rights of buyers when purchasing a design? Buyers receive a commercial license with full rights to use the design for commercial purposes. This includes the right to print the design on physical products or incorporate it into editorial content. However, resale, redistribution, or sharing of the digital files in any form is strictly prohibited.

8. Are sellers responsible for copyright issues? Yes. Sellers must ensure that all designs they upload are original or properly licensed for resale. Bralder does not allow copyrighted or infringing content. Any violation of intellectual property rights may result in the removal of content and account suspension.

9. Can I modify the designs I purchase? If the purchased design is an editable file (PSD or AI), buyers may modify it according to the license terms provided by the seller.

10. How do I report a copyright violation? If you believe a design on Bralder infringes on your copyright, please contact us at support@bralder.com with relevant details, and we will review the claim accordingly.

11. How do I contact Bralder for support? For any inquiries, technical issues, or disputes, you can reach our support team at support@bralder.com.